Refund Policy
1. Returns and Refunds Overview
a. Baysick strives to ensure customer satisfaction with each purchase. If you are not entirely satisfied with your purchase, we're here to help.
b. This refund policy outlines the terms and conditions for requesting a refund.
2. Eligibility for Refunds
a. To be eligible for a refund, the item must be unused, in the same condition as received, and in its original packaging.
b. Returns must be initiated within [X] days from the date of delivery.
3. Non-Refundable Items
a. Certain items are non-refundable, including but not limited to:
Gift cards
Downloadable software products
Personalized or customized items
4. Refund Process
a. To request a refund, please contact our customer support team at [Contact Email] within the eligible return period.
b. Provide your order number, details of the item(s) you wish to return, and the reason for the return.
c. Our customer support team will guide you through the return process and provide instructions on where to send the item.
5. Inspection and Approval
a. Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria.
b. We will notify you of the approval or rejection of your refund.
6. Refund Method
a. Approved refunds will be processed using the original payment method within [X] business days.
b. Please note that the time it takes for the refund to appear in your account may vary based on your financial institution.
7. Shipping Costs
a. Shipping costs are non-refundable, and customers are responsible for return shipping expenses.
8. Exchanges
a. If you wish to exchange an item, please follow the refund process outlined above and place a new order for the desired item.
9. Damaged or Defective Items
a. In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund.
10. Contact Information
For inquiries or assistance related to refunds, please contact Baysick at 9950963143.